Avendra Services Group (ASG) works with customers to help analyze their current labor practices, focusing on identifying opportunities which help reduce labor costs without sacrificing service or adversely impacting the end-customer experience.  Working with customers, ASG tailors the project to ensure the process is manageable and provides effective, actionable solutions.

Benefits include:

Accurate demand forecasting – forecast and communicate volume expectations
Effective utilization of labor supply – maximize utilization and performance of labor resources; identify other sources of labor or alternative solutions
Efficient labor scheduling guidelines – develop accurate labor staffing guidelines and implement efficient scheduling processes and controls
Measurement metrics & reporting methodologies – establish key performance metrics and monitor results
Competitive analysis – provide insight into the labor productivity of other like organizations with similar profiles

For more information on ASG’s Labor Cost Management service, please contact ASG@avendra.com.