Cybersecurity in Hospitality: What Hotel Operators Must Know in 2025

Cybersecurity in Hospitality: What Hotel Operators Must Know in 2025

How secure is your hotel? Cybersecurity is now a brand reputation issue for hospitality organizations, not just an IT concern. In this episode of "Meet in the Lobby", Pam Lindemoen, Chief Security Officer at RH-ISAC, joins Avendra’s Melissa McCormack and Dorien Murphy to unpack the top cyber threats facing hospitality in 2025.

From ransomware to data breaches, learn how hotel operators can strengthen defenses, protect guest data, and build resilient recovery plans—all while preserving trust.

Whether you're a GM, tech lead, or brand strategist, this episode delivers the insights you need to stay secure and ahead.

https://youtu.be/rmbBzhIdqXU

What You Will Learn:

00:00 Welcome & introduction

05:34 Pam's journey in the cybersecurity industry

06:08 What does a Chief Security Officer at the RH-ISAC do?

07:54 Top cybersecurity threats for hotel operators

12:34 What vulnerabilities does automation introduce to hospitality operations?

14:28 How to develop a strong disaster recovery plan

18:04 Retail & Hospitality ISAC's helps organizations stay ahead of cyber threats

20:45 Key takeaways

Ready to dive into the fascinating world of hospitality through the lens of experts who've lived it? Tune in to “Meet in the Lobby,” subscribe for future episodes, and engage in conversation over on our LinkedIn.

Check out “Meet in the Lobby” on YouTube, Spotify, and Apple Podcasts.

Cybersecurity in Hospitality: What Hotel Operators Must Know in 2025

What You Will Learn:

We get it, and we can help.