Innovation & Automation in Hotel Retail Markets
Innovation & Automation in Hotel Retail Markets
How is AI transforming the guest experience—and the bottom line—in hotels around the world? In this episode, Rick Cusick, Chief Revenue Officer at Swyft, shares how smart vending and AI-powered retail are revolutionizing hospitality.
Hosted by Avendra’s Melissa McCormack, Senior Director of Global Opportunities, and Dorien Murphy, Director of Luxury Accounts, this conversation dives into the tech trends that are reshaping hotel operations and elevating guest satisfaction.
What You Will Learn:
00:00 Welcome and Introduction
01:52 Rick Cusick's Background
03:28 How does Swyft's Better+ Solution Work?
06:04 Advantages of Automated Retail for Hotels
09:10 An Improved Vending Experience
11:19 Products for International Travelers
12:40 How to Get in Touch with Swyft
Ready to dive into the fascinating world of hospitality through the lens of experts who've lived it? Tune in to “Meet in the Lobby,” subscribe for future episodes, and engage in conversation over on our LinkedIn.
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