Key Takeaways

For more than two decades, Avendra International has been committed to strengthening procurement performance across the hospitality industry. Today, one of its most impactful collaborations is with Crescent Hotels & Resorts—a relationship rooted not only in contracted pricing, but in shared strategy, trust, and long‑term collaboration.

In the March 2026 edition of CPO Strategy Magazine, Crescent highlights how Avendra continues to play an instrumental role in elevating its global operations.

And Crescent’s message is clear: this relationship is essential.

“Avendra has played a central role in helping Crescent operate with scale, consistency, and financial discipline across our diverse portfolio,” says Adam Butts, Senior VP of Procurement, Crescent Hotels & Resorts.

More Than a Procurement Program—A True System Enabler

Crescent’s collaboration with Avendra extends far beyond pricing. Avendra acts as an extension of Crescent’s procurement infrastructure, supporting both the day‑to‑day operations and long‑term systems strategy that keep a global hotel portfolio running smoothly.

With pre‑negotiated contracts, vetted suppliers, and strong quality assurance processes, Avendra ensures that every product delivered to Crescent’s properties meets the standards guests expect.

“When things are delivered to the hotel, they’re of the appropriate quality. If not, Avendra helps solve the problem,” says Butts.

This level of hands‑on support is critical in an industry where consistency, reliability, and speed matter.

Delivering Long‑Term Value Through Scale and Expertise

By leveraging Avendra’s global buying power, market expertise, and technology, Crescent optimizes purchasing without compromising service or guest experience.

“So when we take the significant purchasing leverage they have and bring it into our organization, it helps save the hotel money without affecting quality or service,” says Butts.

“We get to use Avendra’s local expertise, global buying power, and technology to maximize long‑term value. Their continued support is vital.”

The result? Strengthened operations, better financial control, and a procurement program designed for long‑term success.

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HOW CRESCENT HOTELS & RESORTS UNLOCKS OPERATIONAL EXCELLENCE THROUGH COLLABORATION WITH AVENDRA INTERNATIONAL

FAQs

How does Avendra International support Crescent Hotels & Resorts’ procurement operations?
Avendra International supports Crescent Hotels & Resorts by providing pre‑negotiated supplier contracts, vetted vendors, and rigorous quality assurance processes that strengthen the hotel group’s procurement infrastructure.
How does the Crescent–Avendra collaboration improve financial performance?
The collaboration improves Crescent’s financial performance by leveraging Avendra’s global purchasing power to reduce costs while maintaining high standards for product quality and guest service.
Why is Avendra International considered a system enabler for Crescent Hotels & Resorts?
Avendra International is considered a system enabler because it integrates directly into Crescent’s procurement strategy—enhancing operations, supporting system consistency, and driving long‑term procurement value across the hotel portfolio.