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Avendra for Good supplier recognition program: Hotel Cleaning Services, Inc.

Hotel Cleaning Services, Inc.

Avendra-approved, contracted service supplier based in Phoenix, AZ providing outsourced overnight cleaning and staffing services to customers in multiple markets across the US. Hotel Cleaning Services, Inc. (HCS) has been a valuable, long-term supplier partner since 2016 expertly servicing customers. Visit Supplier Website.

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Diversity

Define how Diversity, Equity, and Inclusion is represented at Hotel Cleaning Services, Inc. and how it has defined your company.

As a woman owned enterprise, company leadership has always had a focus on providing employment opportunities and career growth for everyone. As a result, today our field workforce and corporate office is comprised of talent from varied backgrounds, ethnicities and genders.

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Sustainability

Define how Hotel Cleaning Services, Inc. is driving sustainability changes across the company?

Our corporate initiative includes adhering to the latest environmental regulations with an emphasis on reducing waste in all areas of our operation specific to time, labor, materials, shipping, transportation, etc. We also work closely with all our individual customers to help them achieve their sustainably goals specific to their property and ownership. Our use of low environmental impact cleaning equipment and “green” cleaning chemicals in our accounts helps to ensure a safer and healthier work environment.

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Long term goals

What are your company’s long-term goals related to diversity and sustainability?

Diversity: We will continue to embrace a diversified workforce and provide growth and career opportunities to everyone, of all backgrounds and ethnicities.

Sustainability: Our Vice President of Operations is constantly reading and researching the latest developments in cleaning chemicals and cleaning equipment specific to the cleaning industry and moving us forward in this ever-changing sphere.

Diverse and sustainable

Certified by Women-Owned Business Enterprise with Women’s Business Enterprise National Council and participating in the EcoVadis program.

FAQs

What is the most effective way to reduce labor shortages in hospitality?

The most effective way to reduce labor shortages is to optimize workflows—eliminating unnecessary steps, standardizing processes, and using technology or automation to simplify tasks. This reduces reliance on additional staffing while maintaining service levels.

How can hotels reduce labor costs without impacting guest experience?

Hotels can reduce labor costs by using smart equipment, automating repetitive tasks, and shifting work to off-peak hours. These changes improve efficiency and consistency while allowing staff to focus on guest-facing interactions.

What role does technology play in hospitality labor management?

Technology, especially sensor-based (IoT) solutions, helps monitor operations in real time, prevent equipment failures, optimize cleaning schedules, and reduce manual work. This improves productivity and lowers operational costs.