Key Takeaways

For many hospitality organizations, cost savings are what initially drive interest in a procurement partner. But in today's operating environment, the value extends far beyond negotiated pricing.

Recently featured in LODGING Magazine's cover story, Heather Altieri, Vice President of Client Relations at Avendra International, shared how procurement partners help operators navigate cost pressures, supply chain disruptions, sustainability initiatives, and operational challenges through a more strategic approach to purchasing.

“Cost savings are often what get hospitality organizations interested in a procurement partner, but the greatest value comes from having a partner that understands hotel operations,” said Altieri.

From food and beverage and guestrooms to technology, maintenance services, FF&E, and capital projects, procurement decisions impact nearly every aspect of hotel operations.

A strategic procurement partner helps operators connect those decisions across departments, providing greater visibility into opportunities, efficiencies, and risks that may otherwise go unnoticed.

“The best procurement decision is not necessarily the one that costs the least. It is the one that delivers the greatest long-term value.”

That value may come in the form of stronger operational performance, improved guest satisfaction, reduced risk, or greater long-term profitability.

Staying Ahead of Market Changes

Market conditions can change quickly. Tariffs, freight costs, commodity pricing, labor pressures, weather events, and inventory constraints all influence purchasing decisions.

Through tools like Avendra International's Cost Outlook reporting, operators can gain visibility into emerging trends and make proactive decisions before disruptions affect operations.

Just as importantly, procurement partners help clients evaluate alternatives, review sourcing strategies, and identify opportunities to act early when market pressures emerge.

“If you don't know where risks are developing, or you don't have alternatives when disruptions occur, you're already behind.”

Using Data and AI to Drive Better Decisions

Technology is helping hospitality organizations turn procurement data into actionable insights.

Through Mosaic AI Supply Chain, Avendra analyzes purchasing activity across billions of dollars in annual spend to identify trends, supply chain risks, compliance opportunities, and sourcing recommendations.

As procurement continues to evolve, the most valuable partners will be those that combine purchasing expertise, market intelligence, supplier management, and technology to help hospitality organizations operate more strategically.

The result is stronger decision-making, greater supply chain resilience, and a procurement strategy that supports both the guest experience and the bottom line.

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PROCUREMENT PARTNERS BRING STRATEGIC INSIGHT AND RISK MANAGEMENT TO THE TABLE

FAQs

What value does a procurement partner bring beyond cost savings?

A procurement partner provides more than purchasing leverage. By offering operational expertise, market intelligence, supplier management, and risk mitigation support, procurement partners help hospitality organizations make informed decisions that support guest satisfaction, operational performance, and long-term profitability.

How can procurement partners help hotels manage supply chain risk?

How is AI transforming hospitality procurement?

AI-powered procurement platforms help hospitality organizations analyze spending, identify sourcing opportunities, monitor supplier performance, improve compliance, and uncover emerging risks. These insights enable operators to make faster, data-driven decisions and optimize procurement strategies across their portfolios.