Challenge: Maintaining High Standards While Keeping Costs Down
Established in 1914, the Knickerbocker Country Club is a staple for families in Northern Jersey’s Bergen County. Knickerbocker is able to offer members a topnotch culinary offering. Keeping member satisfaction high, while ensuring quality and safety, is of the utmost importance.
The club needed a strategic procurement plan in place to help maintain the quality of its offerings, incorporating as much seasonal produce as possible. They also needed to source fresh supplies from around the country, while also keeping costs down.
Solution: Access to a Quality Supplier Network and Customer Support
Knickerbocker partnered with Avendra to establish a procurement plan tailored to its specific goals. As a result, the club is able to offer its members a consistently extraordinary culinary experience while also having the ability to select the best products for their needs.
Moreover, Avendra’s comprehensive quality assurance and customer support programs such as its “Meet the Truck” inspections which include seafood DNA testing, help Knickerbocker keep its food and beverage priorities on track.
Benefits: A True Partnership in Procurement
By leveraging Avendra’s buying power of nearly $4 billion, Knickerbocker is able to take advantage of competitive pricing. Prior to Avendra, for instance, the club needed to replace a golf course sprayer. They received an initial bid of $60,000. Greens Superintendent, Sam Juliano, decided to negotiate further, this time taking advantage of Avendra pricing. As a result, the second price came in at $48,000 for the same sprayer. By leveraging Avendra’s relationship, the club saved $12,000 in just one product – 20% less than the original bid.
With access to Avendra’s 800+ supplier contracts, Knickerbocker is able to select from a wide range of products. Communication tools such as Avendra’s Cost Overlook and Food Flashes, plus the Quality Assurance team’s commitment to its clients, help ensure the club’s food quality and safety measures remain high too.