Neema Hospitality Leverages Avendra Procurement Services to Improve Profitability, Maintain Brand Consistency and Support PPE Purchasing Needs During COVID-19
Neema Hospitality is a privately held owner/operator of 12 limited-service hotels in Pennsylvania, Maryland and West Virginia under the Marriott, Hilton, Choice and IHG brands. The management group is known industry wide for its ability to improve efficiencies, increase revenues and provide exceptional guest service due in part to its procurement services partnership with Avendra.
By implementing Avendra’s best practices guidance over the last decade, Neema Hospitality has standardized its purchasing processes and migrated to Avendra suppliers for FF&E, elevator, landscaping and energy service contracts, the 34-year-old hotel company is achieving operating efficiencies across its multi-branded portfolio.
Neema Hospitality President Sandeep Thakrar shares how his company’s partnership with Avendra is helping to improve profitability, save energy and maintain assets.
We also appreciate that Avendra continues to add new services to their offerings, from elevator maintenance and energy contracts to life safety items, uniforms and more. This gives us the ability to take advantage of further savings.
The beauty of Avendra’s service is knowing that no matter which brand flag we are flying or the geographic market we currently occupy or grow into, we can standardize products like light bulbs, vacuums and batteries to keep costs down and consistency high . It’s also great to know that we don’t need to source energy brokers for each property; Avendra is the liaison between its energy supplier and the brands enabling us to realize immediate energy and natural gas savings.”
How is Avendra Helping During COVID-19?
However, during these challenging times, Avendra has continued to be supportive and communicative. Our Account Manager helped us identify new suppliers for harder to secure PPE items, including masks, sanitizers and plexiglass. Avendra sent various helpful communication resources and we shared it with our managers and referred them to use Avendra as a resource during this critical time.”
How Is Avendra Helping Your Business?
Furthermore, with Avendra, we are confident that the pricing we receive is the best offered – anywhere. More importantly, our hotels are receiving consistent customer care and quality service. If we have a supplier issue, Avendra steps in; there is a tremendous level of trust knowing that all Avendra suppliers are certified. It’s been a terrific experience.”
What Capabilities Stand Out Most About Your Partnership with Avendra?
What really stands out for us about Avendra are the services contracts. Whether it’s an elevator contract, a landscape agreement or an energy program, Avendra suppliers are delivering consistent savings across the board. For example, our elevator contracts are 50 percent cheaper because Avendra negotiated rates company-wide.”