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Garden centre procurement: why Notcutts extended its partnership with Avendra International

Kitchen interior at a Notcutts Garden Centre restaurant

At a Glance

Client: Notcutts Garden Centres
Sector: Hospitality
Challenge: As garden centre visits increasingly became a leisure experience rather than just a shopping trip, Notcutts needed strong food and beverage outlets across its 18 garden centres, backed by reliable supplier pricing and quality management.
Solution: A long-standing procurement and supply chain partnership managing Notcutts' food and non-food requirements, including monitoring product quality and supplier service levels, managing price increases, and gathering market intelligence, supported by a dedicated account manager.
Results: A two-year contract extension awarded after six years of collaboration, continued investment in Notcutts' restaurants and food outlets, and ongoing support for informed purchasing decisions across all 18 garden centres.

Notcutts extends food and non-food procurement partnership with Avendra International

We are delighted to announce that Notcutts Garden Centres have awarded Pelican Procurement Services (now known as Avendra International) a two-year contract extension to manage their food and non-food procurement and supply chain requirements. The extension builds on six years of collaboration between Notcutts and Avendra International.

Investing in garden centre food and beverage experiences

Notcutts are a thriving business with 18 garden centres across the UK. The company has made a commitment to invest in all of its restaurants and food outlets over the coming months and years. With a garden centre visit becoming more of a leisure experience than simply a shopping trip for gardening needs, a strong restaurant with a great food and beverage mix has become an increasingly important part of Notcutts’ customer offering.

Kevin J Boyle, Food and Beverage Director, Notcutts Garden Centres:

“Avendra International has become a very useful and strategic partner and the Avendra International team really does feel like an extension to our business. Our account contact, Stuart Chapman (Avendra International) Client Procurement Manager) has become a key part of our team – his expertise and support is a great bolt-on to help us with decision making. Stuart monitors product quality and supplier service levels, helping us to secure the best price for all products we buy, manage any price increases and gather market information so we can make better-informed decisions.”

Interior of a Notcutts Garden Centre restaurant

Franco Scanella, MD at Avendra International commented:

“We are delighted and proud that Notcutts has placed their continued faith in Stuart and the Avendra International team. We’re committed to continuing to manage Notcutts’ procurement and supply chain requirements, as well as supporting the Notcutts’ team in achieving their business goals and improving their food outlets.”

FAQs

How can garden centres get better value from food and beverage procurement?

Avendra International can help garden centres optimise food and beverage procurement through purchasing expertise, competitive supplier pricing and ongoing supplier management. This can help businesses identify savings opportunities, maintain quality and service standards, and give internal teams more time to focus on customers and day-to-day operations.

How can multi-site garden centres manage procurement more consistently?

Avendra International can help multi-site businesses take a more centralised approach to procurement across their locations. Greater visibility over purchasing, supplier arrangements and spend can help improve consistency, strengthen procurement control and identify opportunities to achieve better value across the business.

What procurement options does Avendra International offer garden centres and hospitality businesses?

Avendra International offers flexible procurement support to suit different business needs. Organisations can access ready-made procurement solutions, including pre-negotiated supplier agreements, or choose a bespoke procurement approach tailored to their specific requirements. Bespoke support can include sourcing, negotiations, tender management and ongoing supplier and contract management.