Unmatched Customer Service
We provide an unprecedented level of service and support to ensure you get the most out of our partnership, from account strategists and field support representatives based in Mexico (who frequently travel to Central America) to customer care agents and implementation specialists.
Meet Some of our Locally Based Experts
- 17+ years business development experience; with six years in hospitality including hotel development in the Yucatan Peninsula
- Specializes in supplier management, strategic planning, sourcing analysis and negotiation in international markets; based out of Mexico, City
- 20+ years of experience in the hospitality industry; with ten years specializing in customer relations
- Customer care representative; based out of Playa del Carmen
Best-In-Class and Broadest Supply Base for F&B and Beyond
Be it fresh produce, meat and dairy products or linens, smallwares and room supplies, we secure best-in-class pricing on a wide variety of products and services. Our regional, national and international contracts are essential to keeping your properties operating at an optimal level. Additionally, we can partner with freight forwarders/importers to make it easier for you to access our contracted manufacturers.
Guest First Approach to Procurement
Whether we are negotiating new contracts, working with you to improve operational performance or partnering with suppliers to provide new products and services, we look at everything, not just from a cost perspective, but also through the eyes of your guests.
Interested in finding out how we can help your company? Contact us, and we will be happy to assist you.