Unmatched Customer Service
Our regionally-based customer support and strategic sourcing associates allow us to provide market-specific supply chain expertise and hospitality-focused procurement support to customers across Canada.
Meet Our Field Support Experts
Afsar Ali Khan
- 30+ years of experience in the hospitality industry in the North America, Asia and Middle East markets
- Deep expertise in hotel management, F&B purchasing, operations, maintenance support at the corporate and property-level
- Customer Relations Director based out of Toronto
- 30+ years of experience in the hospitality industry in North America and Middle East
- Proven track record of improving operational performance, generating revenue, and optimizing the guest experience
- Customer Relations Manager based out of Vancouver
- 15 years experience in hospitality industry with extensive customer support experience, implementation, supplier relations and client reporting
- Customer Care Representative based out of Toronto
Best-In-Class and Broadest Supply Base for F&B and Beyond
Be it fresh produce, meat and dairy products or linens, landscaping and administrative supplies, our long-standing partnerships with leading national and Canadian suppliers enable us to secure best-in-class pricing from suppliers in every province on a wide variety of products and services essential to keeping your properties operating at an optimal level.
Learn more about our supplier relationships by reading “Avendra Named Pinnacle Award 2016 Supplier of the Year” and “Avendra Supplier Show Draws Hotel Community to Montreal.”
Guest First Approach to Procurement
Whether we are negotiating new contracts, working with you to improve operational performance or partnering with suppliers to provide new products and services, we look at everything, not just from a cost perspective, but also through the eyes of your guests.